Returns & Exchanges

At Supplies for Candles, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for unused and unopened supplies. Please ensure all items remain in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Return

Contact our customer support team within 14 days of delivery with your order number and the reason for your return to receive a Return Authorization.

2

Secure Packaging

Carefully pack your unused items, such as fragrance oils, waxes, or containers, back into their original shipping boxes to prevent damage during transit.

3

Dispatch the Parcel

Affix your return label and drop the package off at your nearest authorized carrier location, ensuring you retain a copy of the tracking information.

4

Inspection and Refund

Once our warehouse team verifies the condition of the returned goods, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing